Questions
Taken off the phone and out of surveys. If yours is not here, put it in the notes on the quote form and it reaches the same people.
We work as a national firm rather than a single-town one, and we would rather say that plainly than claim a high street we do not sit on. Coverage is set out honestly on the coverage page — where we quote from, and where the travel starts to shape the price.
Anything where the value or the fragility means the standard blanket-and-strap approach is not enough: veneered or inlaid pieces, marble and glass tops, framed work, mirrors, clocks, and furniture with joints that predate screws. Those get cases and crates rather than blankets.
Every one above a single room. Nothing here is priced from a room count alone, because a room count tells you nothing about staircase turns, lift door widths or what is actually in the garage.
Yes — wrapped, inventoried and racked indoors. It is used most often for the gap between completions, for renovations that overrun, and for holding a household while overseas paperwork comes together.
To France, Spain, Italy and Portugal, yes. Dedicated vehicles or shared space, export-grade wrapping, and the customs documentation prepared here from the survey inventory.
Volume, access at both ends, the handling class of what is going, and distance. The third one is what separates us from a straight volume quote — a room of ordinary furniture and a room containing three inlaid pieces and a marble console are not the same job even at identical cubic metres.
Materials and method chosen per item rather than per room. Acid-free tissue on gilt and polished surfaces, purpose-made cases for framed work, custom crating for glass and stone tops, and soft-wrap plus corner protection on everything else. It is slower and it is the reason things arrive intact.
Where the item warrants it. A marble table top, a large mirror, a sculpture or a valuable painting travels better in a built case than under blankets. We will tell you at survey which pieces we think need it and why, and you decide.
Uprights routinely, with the correct board, straps and crew. Grands we look at first — legs and lyre off, on a proper skid, and if the approach is genuinely awkward we bring in a piano specialist rather than improvise.
Framed work travels in purpose-made cartons or cases, with glazed pieces taped and corner-protected. If a collection is genuinely valuable, declare it at survey so the right cover is arranged and confirmed in writing before you book.
Goods in transit and storage cover are in place. There are the usual conditions about cartons you packed yourself and items of unusual value, so anything of real worth should be declared before the move rather than discovered in a claim.
Usually, because it is the right answer. The business closes normally, the move happens overnight or across a weekend, and it opens in the new premises. It costs a little more in crewing and saves considerably more in lost trading.
We move the hardware — labelled, protected, crated where it warrants it. Disconnecting and reconnecting servers and networks belongs to your IT provider, and we sequence the move around when they can be on site.
Yes. Two households merging, a storage unit cleared on the way, a parent's house emptied at the same time. Mention every address in the brief so the route and the timing are costed properly rather than added later.
Beds, wardrobes, table legs and modern flat-pack that will not clear a staircase. Antique furniture with wedged or pegged joints we take apart only where it was designed to come apart — forcing it is how pieces get ruined.
The load stays on the vehicle or goes into store overnight rather than onto a pavement. We will tell you plainly what that means for the booking at the time rather than sending a surprise invoice afterwards.
As soon as you have a date, even a provisional one. Fine-furniture and crated work needs materials made up in advance, so those jobs want more notice than a straightforward house move does.
Packing materials go back with us as a matter of course. Clearing what you are not taking is a separate job and it gets priced separately rather than folded in quietly.
Your goods travel with other consignments heading the same way, so you pay for the space you occupy rather than a whole vehicle. It suits smaller loads and flexible dates. A dedicated vehicle is the answer when dates are fixed or the contents warrant the fewest handlings.
We do, from the survey inventory. Since the UK left the EU a household move needs a detailed packing list and the destination country's transfer-of-residence process, and each of the four differs. We tell you what has to come from you, and when.
Only what is true. There are no trade-body logos, award badges, press quotes or customer counts on this site, because we will not put up anything we cannot evidence. If that changes, it will appear here with the evidence attached.
Put it in the notes on the quote form. Services covers what we do, coverage covers where and how distance is priced, and European removals covers moves that leave the country.
Next step
Both addresses, roughly what is going, and anything that needs particular care. We will arrange a survey and send a written quote.